24/7 support backed by our SLA

Ensuring your business-critical apps run smoothly without interruption is easy with our SLA-backed support desk. We provide application-level support, preventive maintenance and enhancement services. Our support desk works closely with our clients' help desks to reduce the incidence of outages and minimise their impact on the organisation.

We realise every organisation is unique, and our support desk is able to cater to our clients' specific size, structure and urgency needs - from on-demand issue resolution to 24/7 SLA-backed support for business-critical applications.

Customer experience promise

We know dealing with some support desks is not the most pleasant experience. Long wait times, dropped calls, unresolved issues are common problems the industry suffers from. We are confident in the integrity of our support processes and in the attentiveness of our support staff, but we want to back this up with our customer experience promise.

If you are not satisfied with our service, you are welcome to cut right through to our Managing Director who will personally sort it out.

Contact our Managing Director, Alexey Kojevnikov, using the form below.

Our clients include:

Here’s what our clients say

“Muli Mobile was able to demonstrate it can be done with relatively little risk using proven mobile technologies”
— Countdown Supermarkets
“From the outset, Muli Mobile has oozed professionalism. Great communication style, coupled with extra smart people and the willingness to help educate and inform.”
— Jasons Travel Media
“Muli Mobile did an impressive job building the intricacies of our internal systems into one neat mobile package”
— GO Rentals
“Muli Mobile was exactly what we need in a development partner. I most appreciated the ease of communication with the team. They were great listeners, highly responsive, and spoke to me in laymen terms. This allowed us to turn our ideas into a high functioning app with minimal cost and time.”
— WORK the ROOM

Some of our work

We work on all app platforms