bayleys realty group expense management & reimbursement app

With over 2,000 staff across 90+ offices, and nearly 50 years of history across 3 generations, Bayleys Group is one of New Zealand’s most well known household brands.

But real estate is a high-stress, high-return business, where professionalism, presentation and big ideas count. Staff need to be on point about the big deals, instead of worrying about work that could be automated.

That’s why the Bayleys team seized on the idea of helping their staff save time by developing a great mobile app for expense management and reimbursement.

Muli Mobile consulted with the Bayleys IT and operations teams to design the app with usability in mind. The user experience was of utmost importance to busy staff in the field.

Another consideration was ensuring the app is seamlessly integrated into Bayleys existing IT systems with single sign on and two-way APIs.

Staff are now able to focus completely on their clients’ needs at the big meeting, and then simply claim expense and mileage reimbursements in a couple of taps on their phones on the way back to the office.

Challenge

To optimise an existing business process with a user-friendly and integrated mobile app

Solution

Partner with Bayleys Group operations and IT teams to understand business process and identify specific items optimisation
Design of a user-friendly mobile app that can be easily used by staff in the field
Development of a mobile app and secure integration with internal systems
Integration with Bayleys existing IT systems by custom-built API